Remote Service Management System

Abstract

 Abstract

The major objective of the proposed work is to design a system which can remotely monitor the performance of any device. The statistics available to both customer and manufacturer can be used to judge the device health. The technology enables the manufacturer to remotely watch the performance of the device, and if there is any abnormality observed in device performance, the remote server may locate the device and correct it remotely. If there is any hardware (part failure) issue, then they can directly send service persons to device location. This system is very useful for devices like inverters as they are placed at remote location and their failure may be a root cause of heavy loss to the user.

Keywords: Remote server, device location, technology, inverters

Cite this Article

Agarwal Vinita, Gupta Abhishek, Harshita Gupta et al. Remote Service Management System. Current Trends in Information Technology. 2017; 7(2): 29–34p.