The Relationship between Motives and Benefits on Adopting QLASSIC–CIS 7:2006 in Malaysia Construction Industry

Abstract

This paper reviews on the building contractors motivating factors on adopting the newly imposed quality assurance initiative in Malaysia’s construction industry. The quality assurance initiative named Quality Assessment System in Construction (QLASSIC) – The Construction Industry Standard (CIS) – CIS 7:2006. It is introduced by the Construction Industry Development Board of Malaysia (CIDB). This QLASSIC system consists of a building construction standard where all the contractors must follow the specifications, if adopting this system in their construction project. The literature commonly categorizes motivation factors into two types –internal and external. Both types of motivation factors, related to the benefits on adopting the QLASSIC system, are put into this study. Further analysis will be done to determine the motives and benefits relationship behind the adoption of the QLASSIC system in the construction projects.

Keywords: Quality assurance initiative, construction industry, QLASSIC, motives, benefits